Terms and conditions
“Supplier”
Hyprotect LTD
“Customer”
Means any Business or Person who requests The Supplier or any of its Business Names to supply any product or service.
Acceptance of Terms & Conditions on our on-line credit application form is considered legally binding on behalf of the customer & is considered full acceptance of all terms & conditions as outlined below.
Payment Terms
Upon satisfactory credit checks being carried out normal trading account credit terms are 30 days from the date of invoice.
Late Payment
An additional charge on a basis of 8% per year / or part of month is payable on all invoices which are not paid on time.
Retention of Title
The supplier retains full title of all goods supplied until all the invoices are paid for in full. In a liquidation or administration of a customer, all unused / unsold goods supplied by the supplier, to the customer, which are in resalable condition, (and are not customised garments – unless agreed by the supplier) will be returned to the supplier and set against any outstanding invoices which remain unpaid.
Claims
Shortages and nondelivery must be advised in writing within 7 days of the invoice date – The customer must inspect the product / delivery and give written notice within 7 days to the supplier of any reason they think the delivery / product is not in accordance with the agreement. If the customer fails to give such written notice the products shall be deemed to be inspected and accepted in all respects in accordance with the agreed terms. Damaged or worn products are non returnable. The Customer and staff must ensure all products are fit for purpose and are of proper fit, sizing and comfort before being issued and or used. Customers specify their own risk for all personal protective workwear and equipment. All products must be checked by the customer to ensure they are of an equivalent or higher specification before being issued to their staff or customers for use or sale.
Cancellation
Contracts or Purchase orders with the supplier from the customer are not subject to cancellation by the customer except with the suppliers written agreement and after payment by the customer to the suppliers for it’s cancellation charges – 25%.
Delays
All delivery dates are estimates only and the supplier shall not be liable for any damages relating to failure to despatch the product as of a certain date. In the event of any delay in delivery due to a cause beyond the suppliers control, unless otherwise agreed, the time of delivery shall be deemed extended for a period equal to the period of delay.
Returns
Returns of goods after 21 days will incur a 25% restocking fee. Please note, customised garments or private label products are non-returnable. Return of Goods will be only be accepted once Goods Returns Authorisation is completed online & and approved by the supplier. All goods must be accompanied by a copy of the Goods Returns Authorisation document. Failure to do so will result in goods being refused from our warehouse facilities and returned to sender.
Communication
Please note all Invoices / Credit Notes and Statements will be issued by email only. They are also available to view on your Web account.
Proof of Delivery
Proof of delivery documentation will be accessible through your Web account and/or can be provided on reasonable request – However the onus in on the customer to retain their own delivery paperwork for matching and passing of sales invoices. If no written request is made for a proof of delivery from the customer to the supplier within 60 days of the invoice date, the customers are deemed to accept that all the goods were delivered on time and to the agreed quality and quantity. Where we the supplier (Hyprotect LTD), hold stock on your behalf based on a verbal or written agreement, we reserve the right to issue/invoice all such stock and demand payment within 10 days if any of our trading or payment terms are breached or if you change product or supplier or have stopped buying the products for any reason. Carriage and Vat are added at the time of Invoicing. If one or any combination of these terms are not enforced by the supplier on one or more occasions this does not restrict the supplier from enforcing any or all of these terms as the supplier chooses fit for particular Orders / Invoices.
Arbitration
Upon 30 days prior written notice provided by the supplier (Hyprotect LTD), or the customer to the other party, any claims arising out of or related to this agreement or the default thereof, which has not been resolved by mutual agreement of the parties shall be settled by arbitration, which shall be governed, construed, interpreted and enforced according to the laws of the United Kingdom or Ireland. The supplier reserves the right to alter these terms and conditions as may be deemed necessary and will endeavour to supply a new version to the customers as soon as any alterations are finalised.
Marketing
It is agreed that the company will send you marketing material – some of which may give you the option to click through to your personalised web pages within our web site.
Please Note –
All Invoices, Credit Notes & Statements will be issued by Email. Carriage charges & VAT are added when invoicing.
